Return Policy

30-Day Money-Back Guarantee Return Policy

Effective Date: July 1st, 2024

  1. Return Eligibility: We offer a 30-day money-back guarantee on all products purchased directly from our website. To be eligible for a return, the following conditions must be met:
  • The return request must be submitted within 30 days of the original purchase date.
  • The item must be unused, in its original packaging, and in the same condition as when it was received.
  • Proof of purchase (such as a receipt or order number) is required.
  1. How to Initiate a Return: To initiate a return, please follow these steps:
  1. Contact our customer support team at [email protected] with your order number and reason for the return.
  2. Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions for returning the item.
  3. Ship the item back to us using a traceable shipping method to ensure it is received. You are responsible for the return shipping costs unless the return is due to our error.
  1. Refund Process:
  • Once we receive the returned item and verify its condition, we will process your refund within 7 business days.
  • Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your bank or credit card issuer to reflect the refund in your account.
  1. Non-Refundable Items: The following items are not eligible for return:
  • Products that have been used or are not in their original condition.
  • Custom-made or personalized items.
  • Digital products or downloadable content.
  • Growing medium. 
  1. Exchanges: We do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired product.
  2. Contact Us: For any questions or concerns regarding returns or refunds, please contact our customer support team at [email protected].
  3. Changes to Policy: We reserve the right to modify this return policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the effective date.



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